Privacy Policy

Your privacy is important to us, and Auro Skin Clinic and Pharmacy (“Auro Skin”), a Maharashtra, India-based proprietary firm, is dedicated to safeguarding it while offering individualized and meaningful service. We are committed to protecting your data while providing professional services at Auro Skin. Our data gathering, processing, and usage methods are governed by this Privacy Policy. It is intended to allow the Data Subject (“You”) to make an educated decision about how your Personal Information is used, accessed, and corrected.

Personal Data That We Collect

Personal Information such as your full name, gender, date of birth, address, job title, company information, e-mail addresses, phone numbers, identity data, and referral source may be collected from you. IP address, operating system, and browser type are examples of this data. Your Personal Information may also have come from a third-party Service Provider or publicly available data sources.

How We Use Your Personal Data

We only use the data we acquire in accordance with this Privacy Policy. Without your specific approval, we will never sell your Personal Information to a third party. We may use your Personal Information for the following purposes: (a) to assist you with a service, partnership, or employment request; (b) to send you information that we believe may be of interest to you by post, email, or other means; (c) to send you marketing communication relating to our business (including any profiling we engage in that is related to such direct marketing); and (d) to respond to an inquiry, question, or concern that you may have; or (e) collect data and establish a database in order to optimize your browsing experience and our services’ functionality.

We might share Personal Information with trusted Service Providers or our group companies in order to:

• Supplement the information you provide us in order to provide better service
• Perform statistical analysis
• Provide marketing assistance

Such third parties are banned from using your Personal Information for anything other than these objectives, and they are required to keep your information confidential. Contact us at hello@auroskin.in if you do not want us to share your Personal Information with these third parties. Auro Skin may monitor your Personal Information in order to protect the site’s security and integrity. Under some circumstances, Auro Skin may enlist the help of a reputable third-party Service Provider to manage the Site’s technical operations. Wherever possible, information you provide to us via our Website’s contact form will be stored on the servers of our third-party hosting provider. We may disclose to such third parties any of your Personal Information that is necessary for the procurement of services from the third party, to the extent that it is necessary and only for the purposes of delivering the service available on the Site to you.

Children’s Personal Information

Auro Skin does not intentionally collect personally identifiable information from minors under the age of eighteen. Please do not submit any personal Information through our websites or Service(s) if you are under the age of 18. We urge parents as well as legal guardians to monitor their children’s Internet activity and to assist in the enforcement of this Policy by instructing their children to never give personal information without their consent through our Service(s) or Websites. If you suspect a minor under the age of 18 has supplied Personal Information to us through our Websites or Service(s), please contact us at hello@auroskin.in and we will make every effort to erase that information and remove the child’s account from our databases.

Retention of Personal Information

We keep the Personal Information you give us for as long as your Account is active, or as long as we need it to deliver the Service(s), or as long as we need it to comply with our legal responsibilities, keep accurate financial and other records, settle disputes, or enforce our agreements. Please email us at hello@auroskin.in if you desire to cancel your account or request that we no longer use Your Personal Information. We shall keep your data for no longer than necessary; however, Criteria for deciding the length of time that data should be kept In all other cases would be done on the basis of the following considerations:

• the current and future purpose(s) and uses of your information (such as whether it is necessary to continue to store that information in order to fulfill our obligations under the law) or if we have a contract with you or if we want to contact you in the future.
• whether we are required by law to continue processing your data (for example, any record-keeping responsibilities imposed by applicable law or regulation);
• whether we have any legal basis (such as your consent) to continue processing your data;
• any relevant industry consensus on how long information should be kept;
• the risks, costs, and liabilities associated with our continuing to possess the data;
• how difficult it is to verify that the information is correct and up to date; and
• any essential background information (such as the nature and status of our relationship with you).

Use of Cookies & Similar Technologies

Cookies are data files transferred from a website to a browser for the purpose of recording information about users for various purposes including optimizing the user’s browsing experience. Cookies are used by us, and they include essential, functional, and analytical cookies. You may visit our cookies policy for more details on how we use cookies. You can change your browser settings to reject any or all of the cookies we use on or via our Website, but doing so may limit your ability to access our Website or some or all of its features.

Social Media Features

Facebook, LinkedIn, Twitter, Android, the “Share This” button, and interactive mini-programs are featured on multiple pages of our website. As such, these features may gather your IP address and which page you are viewing on our Website, as well as install a cookie to enable the feature to function properly if you have given us your consent. Third-party social media tools and widgets are hosted on our Websites, or they are hosted directly on our Websites, and the privacy policies of the companies that provide these features govern your interactions with them.

Security of Your Personal Information

To safeguard your personal information from unauthorized access, use, and/or disclosure, Auro Skin has implemented the following security measures and procedures:

• We preserve the Personal Information you give on computer servers that are kept in a regulated, secure environment and are secured from unauthorized access, use, and/or disclosure.
• All of our employees and Service Providers are bound by non-disclosure agreements declaring that they will not reveal any Personal Information to anyone unless the user has given their permission in writing.
• Except as stated above or with your prior written consent, Personal Information will not be disclosed to any third parties.

Hyperlinks

Our website provides hyperlinks to other websites, including, but not limited to, those of other businesses; However, this does not mean that we approve or validate the content of the aforementioned websites. We are not responsible for the privacy practices of such websites, nor do we accept any liability for the content of such websites, including those operated by our group companies, who have their own privacy policies adapted to their respective business practices and sectors.

Testimonials & Public Forums

We publish customer testimonials, comments, and reviews on our websites, which may contain personal information. We acquire the customer’s permission to display their name alongside their testimonial before posting it. Please email us at hello@auroskin.in in case you want your testimonial removed. Publicly accessible blogs, community forums, and discussion board entries are a major portion of the information available on our websites. You should be informed that anybody who has access to these areas can read, collect, and utilize any information you provide there. You agree and recognize that such information is not confidential, does not constitute Personal Information, and is not covered by our Privacy Policies protection.

Corporate Events

Your user account and personal data would be transferred among other assets if Auro Skin goes through a corporate transition, such as a merger or acquisition by another firm, or the sale of all or a portion of its assets. Any such change in ownership or control will be disclosed to you via a prominent notice. With your permission, we may also release your Personal Information to a third party during this time.

Responsibility with You

When you submit Personal Information to us, you agree that you have the legal right to do so and that the Personal Information you submit is true, complete, and accurate. You also agree that you will not send any information unless you are legally entitled to do so. You may not impersonate any individual/entity or otherwise mislead as to the origin of any submission by using a fraudulent email address or other identifying information. This Privacy Policy, as well as the related terms and conditions of use, prohibits the inappropriate collection or misuse of Personal Information. You agree not to collect or use robots or other automated scripts, programs, or features to collect or misuse any Personal Information available on our Site. If we become aware that you are in violation of the applicable terms and conditions of use or this Privacy Policy, we retain the right to promptly suspend or cancel your access to our Site without notice.

Opting Out and Unsubscribing

In case you need any of your personal information to be reviewed, corrected or deleted, please email us at hello@auroskin.in or send a letter to Auro Skin Clinic, 201, 2nd floor, Sapphire Plaza Opp. CNM School, Vile Parle West, Mumbai, 400053, India, marked “Attention: Privacy Team.” We will reply to your request in a timely manner and inform you of the action we have taken. Your registered email address will be automatically added to our weekly newsletter, which may include some updates from the clinic, special discounts, and new Auro Skin services. You can opt-out of our marketing communications by clicking the “Unsubscribe” link at the bottom of our emails or sending us an email at hello@auroskin.in. Customers cannot unsubscribe from transactional communications connected to their account with us.

Sensitive Personal Information

What is meant by “Sensitive Personal Information”? Information about an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, health information, or information about a natural person’s sex life or sexual orientation is considered “sensitive personal information.” We do not collect sensitive Personal Information from anyone knowingly or willfully, and you must not provide sensitive Personal Information to us. If you unwittingly or unintentionally communicate sensitive Personal Information to us, however, you will be deemed to have given us your explicit agreement to process that sensitive Personal Information.

Legal Disclosure

We reserve the right to disclose your personal data in accordance with the applicable laws, in response to lawful requests by public authorities, such as fulfilling national security or law enforcement requirements, and when we assume disclosure is necessary to protect our rights and/or to comply with a legal process, court order, or other judicial procedures presented upon us.

Contact Us

Please contact us at hello@auroskin.in if you have any queries about this Privacy Policy or the data we have on you, or if you want to ensure that the data we keep about you is accurate and up to date.